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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4184)
5
2343
4
1506
3
244
2
63
1
28

Matiii5 years ago

★★★★★ ★★★★★

travelling to the people - kiwi experience

when people ask me why i bought kiwi experience busticket, i simply answer like this; sometimes you travel to a place to see beautiful places and to explore new cultures, but for me travelling is about the people. Without The people , without your new friends , you don't feel the true embracement a beautiful place can give you. Every journey has a end but the memories will live forever, and that's The beauty with travelling. So thank you kiwi experience for your network , for showcasing the country in a fantasic way, but especially getting people with different gender, age and nationalities together! because at the end we ALL are travelers. We are one.

Nikki Wang5 years ago

★★★★★ ★★★★★

unforgettable memories

I had a great time in new Zealand with kiwi experience! Drivers are friendly and patiently to help me making plans. And show me the easiest way to go and do all the activities that I wanted to do. Horse riding, skydiving, tongariro crossing, Nevis swing ,kayaking and more, I got all the best experience with green bus!! Can't wait to be with you guys again soon.

Jennn5 years ago

★★★★★ ★★★★★

Great stops along the way. Great bus drivers!

I got the sheep dog pass and everyone was so helpful, from the staff in the Auckland office to all the bus drivers along the way that told us about the area and available activities. My favourite stops were Rotorua, Taupo and Franz Josef! I couldn't think of a better and more affordable way to travel around NZ. 10/10 would recommend!

leelee5 years ago

★★★★★ ★★★★★

Such a great experience

I loved how the kiwi experience took me around New Zealand, from all the people you meet to the activities you do everyday. Its such a great way of knowing you are going to see the best parts of new zealand whilst seeing off the beaten track parts also. However, I went in early autumn and the buses were very full most of the time, meaning 'hopping on or off' whenever we want if we liked somewhere ONCE we had arrived was very tricky because we we're afraid of being put on standby somewhere for a bus and being stranded, therefore less time in the main places such as Queenstown. It is is advertised on the website as being very simple however you cannot stay for more than 1 night somewhere if you don't phone and book your buses well in advance. We ended up mapping out where we thought we wanted to stay for most of the south island so we weren't on standby. Saying this, I don't regret doing the kiwi experience the drivers were fabulous, especially Dylan. He knew so much about new zealand, had such a passion for it and was so funny.

Chrissy5 years ago

★★★★★ ★★★★★

Great trip!

I really enjoyed traveling with kiwi experience because you stop at different places during the day and you easily meet other people if you travel in your own.

Cavey5 years ago

★★★★★ ★★★★★

Incredible activities

Bought my ticket a week before I arrived, made travel super easy.

Cathy5 years ago

★★★★★ ★★★★★

Loved it!

I travellede with kiwi ex for a bit over a month with two friends and it was fantastic. I meet some awesome people and had the time of my life. The buss drivers have a great sense of humor and are very helpful. The will tell you the does and don't everywhere, and where you as a backpacker on a budget can save some money but stil have an awesome time. They are also very good at telling stories from the Maori culture and pointing out places which have importance to them and tell why. If I could I would do it all again

Stefan19865 years ago

★★★★★ ★★★★★

great experience

I like the busdrivers, but i don't like that the seat can't go layback.

Kellydecuyper5 years ago

★★★★★ ★★★★★

We enjoyed every single minute!

Can't believe our journey through NZ has come to an end. From climbing mountains to hiking the most beautiful trails, surfing, bungee jumping, skydiving, eating fergburgers, mountainbiking, hostel hopping and each bus journey leading us to an even more amazing place than the last. Big thank you to all the people of kiwi, especially the bus drivers who made this trip even more worthwile. We loved Simon, we couldn't imagine a better driver, he made us laugh all the time!

Rebe5 years ago

★★★★★ ★★★★★

Took us where we wanted

Me and my boyfriend were on the Kiwi Ex for 2 months and enjoyed most places. But On the south island we wished we had a car because there are far to many cool places you don't get to see and at one point it gets annoying that you always have to wait on the others for all the coffee breaks and toilet breaks. We always booked our own accomodation and activities because there is always a cheaper alternative. But the bus is a good way of transportation and the driver information was always nice, to get some facts about the places

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