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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!




Rating Snapshot


★★★★★ ★★★★★
4.5 (4184)

RosieK7 years ago

★★★★★ ★★★★★

The Best of NZ!!

I travelled on the Kiwi bus in April this year on the Zephyr pass & I cannot recommend it enough!! The hostels are great, the activities are amazing & the people you meet make the experience incredible! NZ is an amazing country and Kiwi Experience is a fabulous way to see it... choose Kiwi and you'll have no regrets!

Alyssa7 years ago

★★★★★ ★★★★★

Incredible Trip

This honestly changed my life.. This was my first time out of the country, all the way from California. I was nervous at first (partly because I was alone) and didn't really know what it was going to be like, but I've made so many life long friends along the way.. I've never met so many awesome people at once. This is the easiest way you could travel, I feel like. Best purchase I've made. New Zealand was incredible, thanks to the Kiwi bus :) I already want to go back!

Siobhimac7 years ago

★★★★★ ★★★★★

Excellent kiwi experience trip

Fantastic purchase as got to see and do such a huge amount in such a short period of time a journey of a lifetime! Amazing places, activities and people !

Rhe rhe7 years ago

★★★★★ ★★★★★

A lot of fun

Definitely glad I done it, I met so many strangers that now are like best friends and a long with having a great time we explored New Zealand and explored new levels of ourselves we never knew we had

Spewy7 years ago

★★★★★ ★★★★★


Best experience ever!! Beautiful country made some amazing friends. Best way to see New Zealand by far!!

Camilla4887 years ago

★★★★★ ★★★★★

Had a great time with Kiwi!

Good Way to travel around and meet a lot of new people!! You see all the cool places. I would just wish that i have had more time, so i could stay longer!

Katie7 years ago

★★★★★ ★★★★★

Great for young people and easy travelling

It's a good way to travel if you are young and with a group and want everything done for you. However the accommodation kiwi stay with is dire and expensive because they can only stay with big hostels eith thr capacity for busloads of kiwi experience people. Smaller hostels are much better, nicer, cleaner and it's easier to meet people as kiwi can be quite cliquey. However if you stay with alternative hostels, ss a solo traveller it is then difficult to hop back on the bus and gel with new people as they're staying together. I would suggest to more independent travellers to just do naked bus or intercity. Another major disadvantage of kiwi is that it is extremely slow getting from A to B, it takes usually an entire day. I found that we pretty much never got to our destination before 4pm, even when starting out at 7am (except Christchurch...but there is absolutely nothing to do there!!) Some of the stops kiwi does along the way for walks etc are good e.g. Lake Matheson, but some are completely and utterly pointless and just a waste of time. It would be better if they focused on getting people to the destination by say midday or 1pm so we could see more of places. Lastly I wouldn't recommend it to people over the age of 23 really as it's more of a pre- (& some post-) uni crowd. Stray would be better for the mid twenties onwards I think, although the accommodation they get is similarly poor.

Sophie31087 years ago

★★★★★ ★★★★★

Big green fun bus

I thought the overall experience was amazing. For a solo traveller the kiwi experience bus is definitely the way to go, you meet so many people and end up making really good friends.

Britt7 years ago

★★★★★ ★★★★★

Amazing way to see the country

I was able to see so many cities, lakes and towns!

Elliot7 years ago

★★★★★ ★★★★★


I bought this bus pass a while ago and spend 2 1/2 months travelling New Zealand. It was sold to me as a hop on hop off bus which was ideal for the amount of time i had travelling but it definitely was not, and had to spend a fair amount of time waiting in Queues on the phone to get in contact with Kiwi Experience to book busses far in advance. This meant that if i particularly liked one place and wished to stay longer i could only stay the amount of time that i had booked in advance as the bus was full every day and there was a huge stand by list. However if you only have a month travelling or a limited amount of time and are travelling by yourself i would recommend this bus as every journey we went on was split up by the bus taking us to particular areas of interest and different sights on the way so it was a great way of seeing and experiencing lots of things and meeting a lot of people in a short amount of time.


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