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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Nikki Wang • 8 years ago

★★★★★ ★★★★★

unforgettable memories

I had a great time in new Zealand with kiwi experience! Drivers are friendly and patiently to help me making plans. And show me the easiest way to go and do all the activities that I wanted to do. Horse riding, skydiving, tongariro crossing, Nevis swing ,kayaking and more, I got all the best experience with green bus!! Can't wait to be with you guys again soon.

Matiii • 8 years ago

★★★★★ ★★★★★

travelling to the people - kiwi experience

when people ask me why i bought kiwi experience busticket, i simply answer like this; sometimes you travel to a place to see beautiful places and to explore new cultures, but for me travelling is about the people. Without The people , without your new friends , you don't feel the true embracement a beautiful place can give you. Every journey has a end but the memories will live forever, and that's The beauty with travelling. So thank you kiwi experience for your network , for showcasing the country in a fantasic way, but especially getting people with different gender, age and nationalities together! because at the end we ALL are travelers. We are one.

Traveller88 • 8 years ago

★★★★★ ★★★★★

The most sociable, straightforward way to do NZ

Makes the whole process of travelling so straightforward, it takes all the thinking and planning out of the equation and sorts it for you - you just have to show up! You really do see the whole country and can rest safe in the knowledge that you've ticked off all the main sights, attractions and activities. It's a great way to meet people, it really was amazing to show up in a new town or city and then bump into people you know from previous buses, its like a home comfort. My main point for improvement would be the system for booking ahead future buses. Although responses from the office were efficient I can't help feeling that the whole process of itinerary arrangements would be better if each traveller had an online log in or app, where they could amend their booking themselves. It becomes a little tedious to keep worrying about booking onto buses and making amendments through the office. Also feel the minimum time in Wellington, Wanaka and Kaiteriteri should be 2 nights, as you arrive late.

Kateeeeeee • 8 years ago

★★★★★ ★★★★★

Great fun

I had such a good time on the Kiwi bus. It was so great nit having to organise anyhing myself!

britt_prince • 8 years ago

★★★★★ ★★★★★

Good experience

I had a great experience with Kiwi. Met a ton of people and did a lot of different things! My only negative would be the fact that you sell out your busses and what is advertised as a hop on hop off bus, really isn't. I was lucky enough not to be on standby - but I know some people that were.. Pretty inconvenient if you ask me!

MMww • 8 years ago

★★★★★ ★★★★★

Mwah

I bought a ticket for myself after I decided that I wanted to travel to New Zealand by myself in my gap year. I was a bit scared of going alone so I thought this would be a great way to meet people and see the country. Also I liked the hop on hop off idea. On that part i was a little dissapointed. Probably because it was such a bizzy season, you had to book your busses quite early. Not just get to one place, see if you like it and from there book the next bus. So I felt not really flexible and sometimes this was even stressfull. Also, sometimes it felt like you were on a school trip. You get thrown out of the bus somewhere and the busdrivers tells you okay 30 minutes back in the bus. I did meet some great people! I liked that the bus drivers are really knowledgeable and are able to answer all your questions

VictorDK • 8 years ago

★★★★★ ★★★★★

Awesome Journey!!!

For sure THIS is the best way to travel NZ!! Considered to drive around in a camper van, but I am so glad that I chose Kiwi Experience instead!! We have different drivers, and especially Rob was awesome!!! He picked us up the first day, and made us very comfortable with the whole system!!! Also Toddy and Bods deserves to be mentioned! They truly did an amazing job too!! And to Jacob on the Milford Explorer!!! Can't imagine a more beautiful moment than when we drove out of Homer's Tunnel so thank you so much for that!!!

Jennn • 8 years ago

★★★★★ ★★★★★

Great stops along the way. Great bus drivers!

I got the sheep dog pass and everyone was so helpful, from the staff in the Auckland office to all the bus drivers along the way that told us about the area and available activities. My favourite stops were Rotorua, Taupo and Franz Josef! I couldn't think of a better and more affordable way to travel around NZ. 10/10 would recommend!

Ag124 • 8 years ago

★★★★★ ★★★★★

Best experience

Would recommend doing kiwi experience to everybody - best way to see New Zealand!

cgm1 • 8 years ago

★★★★★ ★★★★★

Made it so easy!

The easiest and most fun way to explore NZ easily.

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