Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Rachel5 years ago

★★★★★★★★★★

Really good time

Such a great way to explore the country in a short space of time. You don’t just get driven from A to B you stop off at national parks and view points along the way

Christoph Paul5 years ago

★★★★★★★★★★
Clean and well functioning van.

Oli5 years ago

★★★★★★★★★★

Amazing experience!

I got up to so much cool stuff. Seen so many beautiful places and met a bunch of fun people.
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Jude Winter5 years ago

★★★★★★★★★★

An experience I'll never forget

I'm 63 and for me it was a way of getting around as I don't drive and I wasn't ready yet to do a Seniors Tour!! For the most part, I thought it was fantastic!!

Danielle Katchi5 years ago

★★★★★★★★★★

Great Time!

My boyfriend and I booked this trip back late 2018. It was the very first thing we booked as part of a 14 month backpacking trip. We had a few drivers on the Kiwi buses, but out of them all Toddy was the best. We had such a good laugh with Toddy! He was never horrible to anyone, even when some of the people on our bus were just there to get drunk every night and not listen to where we were going next, he would just carry on explaining. I did say to some people to be quiet as i couldn't hear myself. ------------------------------------------------------------- **Message for Toddy ** Sorry we didn't say bye! Thank you again for the experience !! Danielle & Luke. --------------------------------------------------------------

Woratas5 years ago

★★★★★★★★★★

Bad smell in the car

So much bad smell since we started In certain and sofa it's not clear

Alex5 years ago

★★★★★★★★★★

Really enjoyed the experience apart from hostels

Really enjoyed the tour, unfortunately we couldn’t make it to Franz Josef as the bridge washed away but that nature! Just hated every time we went to the hostel knowing we would have to queue for 30mins to an hour!
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Matt2865 years ago

★★★★★★★★★★

Best way to travel NZ

Completed the ‘Fush n Chups’ tour with kiwi and it was sublime! Great stop offs in both the north and the South Island. Drivers are great tour guides with excellent knowledge of the country. They also organise activities and accommodation easily and efficiently for you, all you have to do is write your name on a clipboard and it’s sorted. Big shoutout to Rob (even if he is an Aussie) who was an encyclopaedia of knowledge. Great way to meet other people but can also do your own thing. Would highly recommend.

Ali G5 years ago

★★★★★★★★★★

What a trip!

Had the absolute time of my life doing Kiwi. I made so many new friends, did things and saw things I never thought possible. My driver, Stretch, was an absolute gem and made each bus ride fun with his tunes. He was more like a mate than a member of staff by the end. I would say it would be nice to have unlimited WiFi on the bus - the limit doesn’t make much sense to me. Also there were places like Westport where I would reconsider stopping. We didn’t want to surf so there wasn’t really anything else to do and the hostel was ok but quite damp. Regardless, that didn’t detract from my time with Kiwi and I would do it again in a heartbeat.

Rachael5 years ago

★★★★★★★★★★

Awesome experience

My friend & I bought The Whole Kit and Caboodle bus pass in hopes of getting an in-depth experience of the entirety of New Zealand. We were surprised at how smoothly the process runs, the knowledge of the guides and the extra stops made along the way to destinations that meant we saw so much more of the country than we expected.