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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4184)
5
2343
4
1506
3
244
2
63
1
28
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Jennyflyer13 years ago

★★★★★ ★★★★★

What a way to see NZ!

Even though I was *slightly* older than the average KiwiEx-er I never felt excluded. It was perfect to be able to join/leave anything and everything at any time-and I always felt like the driver guides looked out for me!

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Laura Jayne3 years ago

★★★★★ ★★★★★

Trip of a Lifetime

I’ve just finished my Kiwi Experience trip - the Whole Kit and Caboodle. It’s really hard to sum up the experience however I made the best of friends which was amazing as I am a solo traveller. The drivers were also so helpful and nothing was ever too much to ask. Diesel was my main driver down the North Island and into the south and I have to say he was incredible. So knowledgable, funny and always up for a chat. Rob was my driver towards the end of my trip and I’d like to say he was also so cool and made the long journeys back up to Auckland really pleasant. I actually just want to do this whole trip again it was that good. I’ve written a blog of my Kiwi journey at ; https://smallgirlinabigworld2016.wordpress.com/ Thanks again. Laura Jayne

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clc3 years ago

★★★★★ ★★★★★

Trip of a lifetime

The Kiwi Experience totally exceeded my expectations. It was a brilliant opportunity to see a huge amount of the beautiful country in limited time. As a 27 year old that had never stayed in a hostel, I was nervous about what I might have to endure, but the people I met and places I stayed made my trip the most unforgettable and brilliant experience, and I wouldn't have changed a thing. The experience allows you to forget all of your worries and totally chill out - everything is sorted for you, which gave me a truly carefree three weeks. Our driver Happy (James) was pretty epic - informative, fun, helpful and hilarious - he is an asset to the company. I can't thank him enough for making the trip what it was.

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Raquel_Troublemaker3 years ago

★★★★★ ★★★★★

Perfect for solo travelers

I was travelling solo so this was the only option I considered. I also had a short time and I wanted to see as much as possible on both islands, their itinerary covers a lot of the highlights so I am very happy with Kiwi Experience!

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Emily963 years ago

★★★★★ ★★★★★

Best 5 weeks

I bought my pass after my friends recommended it and I’m so so glad I did! It’s the best way to see New Zealand and meet new people especially as a first time, female solo traveller! Everything is organised for you so you can just relax and enjoy the country and focus on making friends. By the end of my trip I had a little kiwi family and friends for life from around the world who I’ll definitely be catching up with when I’m back from travelling. It feels like one big school trip and the driver’s I had definitely made the experience too-Happy and Ducky! They knew so much about NZ and we’re super helpful with planning things and what activities to do. I would 100% recommend doing kiwi to anyone wanting to travel New Zealand-I wish I could do it all over again :)

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bailey953 years ago

★★★★★ ★★★★★

Amazing Way to Solo Travel New Zealand

I just spent the last month travelling all over New Zealand with Kiwi Experience and it was absolutely more than I ever could have hoped for. It isn't just a bus that gets you from point A to point B, they actually let you see and explore New Zealand! Every day of driving includes photo stops, short walks, points of interest etc. so that you see the absolute maximum amount of things even when you're travelling between cities or through others. Beyond that, they have access to locations that other tour companies don't, and that you would never find on your own (like River Valley)! The drivers are phenomenal, fun, and knowledgeable. If you have any questions you can just sit up at the front and ask away. They make sure that you're enjoying your trip and even give you hints and tips of things to do or see in the different cities. The timeframe can be a little short and exhausting to do minimum time. Luckily Kiwi makes it so easy to adjust your schedule and spend extra time in any of the stops, or even in the towns you pass through. It's a really well done system that really let me see New Zealand the way I wanted to see it. The last, most incredible, part about Kiwi is the people. Especially when you're travelling solo in a new country it's sweet to have some familiar faces around. The people on the Kiwi bus with you become like a little family. You spend so much time together that you always have someone to do activities with, grab food or drinks with etc. Overall, I cannot recommend Kiwi Experience enough. It was an amazing decision and definitely made my time in New Zealand even more incredible.

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JoshAust3 years ago

★★★★★ ★★★★★

An opportunity not to be missed

Unreal experience, Kiwi made travel so easy and enjoyable which really allowed us to focus on the wonder of NZ rather than booking and worrying about travel etc. Our driver Cowboy was unreal, making everyone on the bus feel at hom like one big 'family' and due to this we all formed bonds and friendships making the trip even more enjoyable. Would recommend 100%!!

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Charc12345673 years ago

★★★★★ ★★★★★

The best thing I’ve ever done!

The best way to meet friends for life and also see the best bits of newzealand! The company really cares and knows their stuff - I would’ve been lost without them!

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FridaO3 years ago

★★★★★ ★★★★★

Would do it all over again!

I just finished my travels in New Zealand, leaving the country with a heavy heart since I've completely fallen in love with the Kiwi lifestyle and ways. Loved everything about KiwiEx, how easy everything felt with bookings (both activities and accomodation), the route and travels throughout the country and the people you meet on the bus and form lifelong friendships with. KiwiExperience made my NZ-travels the best ever!

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masrus3 years ago

★★★★★ ★★★★★

Exceeded all expectations.

I wasn't quite sure what to expect of my visit to NZ, other than some great scenery (and Hobbiton of course). Kiwi managed to deliver far more than that, with stops every now and then for some scenery that can't be described as anything other than awesome. It was much appreciated that Kiwi does all the "administrative work", so to speak, such as in booking accommodation (so that all you'll have to do is pay on the spot) and offering loads of different activities (most of which have a discount for Kiwi travelers, which is always nice). The best part though, which I never could have imagined, was how great it was to travel with a bunch of other backpackers who were doing the exact same thing as yourself. We all became a big happy Kiwi family, something that I will have to credit Kiwi Experience for, at least a little. Best weeks of my life so far.

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