Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

Reviews

Rating Snapshot

Overall

★★★★★★★★★★
4.5 (3899)
5
2209
4
1406
3
218
2
46
1
20

Rahul8 years ago

★★★★★★★★★★

It was great!

I bought the pass the evening before I boarded the bus. And the journey began in Auckland. Ended in Christchurch. All along, the bus always stuck to the time, took us to the best possible places in a very comfortable manner. Would have appreciated a smaller size. However, one thing that stood out, 'THIS IS NOT A PARTY BUS' as it is made out to be. You can do whatever you want depending on your mood. Having said that, it is a little fast paced, wherein a lot happens in a single day if you are on a tight itinerary. They cover almost all of NZ. Except maybe a couple of places. Pick up and drop offs could be a little more smooth by providing more pick up and drop off locations in smaller cities like Rotorua, Lake Taupo etc. Overall, awesome!!

Johanna8 years ago

★★★★★★★★★★

Good and bad

Great experience and really nice drivers! But I didn't like the stop in river valley, it was more like a big class trip than I could saw anything from New Zealand there.. and please add in your description, that we you to book a second night in Wellington if you want to see something of that city. Due to the late arrive in the evening and the early pick up in the next morning!

Kirstie8 years ago

★★★★★★★★★★

Awesome experience

So happy to have chosen to get on the kiwi bus....it took all the stress off me for having to book everything and more importantly I made some great friends!

Sarahlou258 years ago

★★★★★★★★★★

Had the most amazing time !

I got my pass in January 2016 so a fare few months before I got to New Zealand in November! I'm so glad I got it I saw the most amazing places met the best people and all the bus drivers are fantastic! If your going to New Zealand I would highly recommend getting your kiwi experience ticket !

ellgus8 years ago

★★★★★★★★★★

The perfect ending

Had an awesome experience with kiwi even though it was short. From Wellington to Christchurch in 11 days! I've been living in Auckland three months and traveling around north island on my own. But for the South Island I had the time limit so that's why I chooses kiwi because it is the best way to see as much as possible. My drivers were really good I only had two one of them was Helli and the other one James. I really liked Helli and it was her first trip as a guid with kiwi and I think she did an awesome job. Met cool people, everything went well with accommodation no problems at all thank you kiwi!

Rob218 years ago

★★★★★★★★★★

Great for getting around NZ!

Kiwi offers a great way to explore NZ and meet others

The swede8 years ago

★★★★★★★★★★

Great friendships!

I travelled with kiwi for six weeks and have met friends for life!

DavyJones8 years ago

★★★★★★★★★★

Stunned by the beauty of this country

Back from a 16 day trip through this beautiful country. I made the decision to go to New Zealand very short term (while having some time left staying in Australia) and its so easy with kiwi expierince. You dont need to book hostels or activities before. Just enter the bus and enjoy the trip. You will meet a lot of nice people and never be on your own. Next time i will take more time because the country is really worth it.

alina05098 years ago

★★★★★★★★★★

Best people! Best experience!

Awesome experience! I did the northern roundup and had the best time. Loved Roturua with the Tamaki overnight experience and the white water rafting in river valley. would definitely travel with you guys again to see the southern island! Good job! Especially thanks to Martin- coolest driver!

Mattias8 years ago

★★★★★★★★★★

Indeed. Great experience! :)

We didn't actually know about the Kiwi Experience in New Zealand until we impulsively went and asked for directions at the STA travel agency in Auckland, it wasn't even mentioned in Lonley Planet. How lucky we were because flying home today we feel so great with all the new friends we've met and how much advantage we made from the full caboodle pass. Thanks Kiwi and thanks to you our driver, Hello!